Based in Jacksonville, Florida, Merci-nAx care solutions was founded on the belief that healthcare should be personal, accessible, and empowering. In a space where trust, empathy, and clarity are essential, we are dedicated to bridging the gap between medical knowledge and meaningful human connection.

Our work is rooted in real stories—beginning with the founder, Rhonda Broadnax, whose personal journey of caregiving and advocacy sparked a mission to help others navigate their own health challenges with confidence and clarity. We believe that behind every diagnosis is a person with a story, a family, and a voice that deserves to be heard.

We go beyond general health literacy by customizing resources to meet individuals where they are—culturally, linguistically, spiritually, and socioeconomically. Whether someone is seeking guidance for a chronic condition, learning how to ask the right questions at a doctor’s visit, or trying to understand their medical test results, our approach reflects the way people naturally listen and learn—from shared experience, thoughtful conversation, and genuine connection.